COVID-19 Policy
Stayner Rental Limited is committed to maintaining safe and responsible operations throughout the COVID-19 pandemic. We are working to ensure the safety and wellbeing of our employees, customers, suppliers, and any other visitors to our premises.
All visitors must participate in contact tracing. We will be asking for your name and phone number when you visit our facility in the event that you are exposed to COVID-19 at our facility and we or public health need to contact you. We will be recording this information through our computer system on the contract for the item you have rented or purchased. If the individual picking up is different than the person dropping off, we are required to collect both individuals’ information.
When in Lockdown, customers will be served from outside our facility. Please be patient with us in this situation. Upon arrival, customers will be directed to call our phone number, at which point an employee will begin processing their paperwork. Customers will be directed to the side window in order to process payments or speak in person. All small items will be placed outside the door for customer pick-up. After our employee has moved away, customers can retrieve the item. Customers are asked to follow employee’s instructions for moving through our facility and loading and unloading equipment. Due to limitations with our pin pads, we request that customers pay with either cash or credit in order to limit entrance into the facility.
